Job Opportunity: Instructional Designer Telecommute
UnitedHealth Group is currently hiring for an Instructional Designer. Check it out HERE.
Position Description:
As an instructional designer you would be responsible for building job aids, developing E-Learning and instructor-led (classroom and webinar) training and supporting the associated communication strategy including conducting train-the-trainer sessions and using the Learning Management System. You will apply human performance technology and instructional design methodology to identify critical gaps and develop appropriate and effective communication / job aid / instructional package for closing the gaps. Your deliverables help the UnitedHealthcare Community & State clinical staff help our members live healthier lives.
Primary Responsibilities:
- With guidance from project leader, determine the best communication approach or training to address performance issues and support changes in the UnitedHealthcare Community& State clinical division.
- Implement project definition reports that outline the communication, job aid, or instructional package using a variety of media and delivery methods.
- Work with subject matter experts (SMEs) to identify task expectations, task steps, and relevant content
- Serve as a liaison between operational, the Community & State Clinical Learning team, end users, and management stakeholders, and recommends the best job aids and training options.
- Develop job aids, and instructional packages deliverables. Facilitates the review cycles for deliverables.
- Researches and provides answers to questions posed by trainers, management, and end users.
- Implements evaluation strategies that measure the training’s effectiveness.
- Assist in other instructional design projects as needed.
UnitedHealthcare Community & State is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. We contract with states and other government agencies to provide care for over two million individuals. Working with physicians and other care providers, we ensure that our members obtain the care they need with a coordinated approach.
If you’re ready to help make health care work better for more people, you can make a historic impact on the future of health care at UnitedHealthcare Community & State.
This enables us to break down barriers, which makes health care easier for our customers to manage. That takes a lot of time. It takes a lot of good ideas. Most of all – it takes an entire team of talent. Individuals with the tenacity and the dedication to make things work better for millions of people all over our country.
You can be a part of this team. You can put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered. This full-time telecommuting position supports national initiatives for all UnitedHealthcare Community & State plans.
Qualifications:
- Bachelors degree required; Masters degree desired.
- 1+ years experience in instructional design and knowledge of adult learning theory required.
- 2+ years “beginning to End” training design and development project experience or other project management experience required.
- 2+ years of experience with flow charting, information mapping, task analysis, and meeting facilitation required.
- Intermediate Microsoft Word (headers, footers, tables, inserting graphs, using hyperlinks, templates), Excel (charts, graphs, setup workbook, apply filters, formatting) PowerPoint (create presentations, graphic insertion, transitions, hyperlinks, audio, slide show, building speaker notes) Visio (basic flow charts, basic swim-lane diagrams) and online collaboration tools like (WebEx for example) required.
- HTML Articulate, Flash, SharePoint and other web based development software skills strongly desired.
- Experience working in a Healthcare/health plan managed care environment desired.
Soft Skills:
- Ability to manage ambiguity and work on multiple tasks and projects both independently and in a team.
- Analytical thinking: systematically breaks down multidimensional problems or processes into component parts. Recognizes several likely causes of events, or several courses of action.
- Conceptual thinking: recognizes patterns, uses concepts to diagnose situations, makes connections and simplifies technical material.
- Genuinely values others input and expertise; willing to learn from others. Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
